When choosing web hosting, price is often a consideration. However, you may be tempted to overlook a poor feature set in order to obtain something within your budget – so doing some research beforehand is paramount. Hostinger Logo
This Hostinger review will examine this option and provide the information you need to make an informed choice.
In just over a decade, Hostinger has grown from a small web host to one used by over 29 million people, which is due in part to its WordPress specific plans. Hostinger also publicly displays the status of its servers, and it maintains a high level of uptime.
This is no surprise as it appeals to many new website owners.
Hostinger’s review will look at key factors like performance and features. This will help you decide whether the host is worth your effort and money. Let’s get started!
Let’s first look at some Hostinger’s plans. Hostinger offers a wide range of plans, including dedicated, shared, cloud, virtual private servers (VPS), and cloud options.
A WordPress-specific plan can be chosen, which will give you additional support options and an easy installation. These plans can be used for any website type and are affordable shared hosting. Hostinger offers three options: single, premium and business plans. However, the business plan is best for WooCommerce users. Hostinger also has a shared hosting plan that you can choose from if you want to get your website started. It includes: Hostinger Logo
- 24/7 WordPress support in 20+ language languages
- One-click WordPress installation
- A free domain name
- You have virtually unlimited bandwidth
Hostinger’s shared WordPress Plans include an impressive array of features. Hostinger’s shared WordPress plan will give you everything you need to start a website. You’ll also find all of this at a low price. We’ll be discussing it in a moment. Let’s begin by reviewing the support you’ll receive. Hostinger Logo
Hostinger Video Review
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Support options
Support is a key feature for many users. When you are setting up your website with shared WordPress hosting, there will be many questions. While the internet is filled with lots of helpful hints and instructional posts , a direct line to answer your specific inquiries is always a boon. Hostinger Logo
Hostinger’s support staff is available in more than 20 languages. You can either give them a call or send them a message:
We sent Hostinger a generic inquiry to see how Hostinger would react. We received a response in a little over four minutes, which is good but not great:
Overall, the support representative we spoke to was friendly and helpful. You were provided with useful and relevant information along with screenshots for clarification. Hostinger is easily reachable for general inquiries and their response times are reasonable. Hostinger Logo
Performance
A web host’s server performance is the most important indicator of quality. For visitors to have a pleasant experience (UX), a website that is fast is vital for keeping bounce rates low and ensuring a high quality web host. Fortunately, Hostinger offers the following performance-specific features: Hostinger Logo
- Solid State Drive (SSD) hardware
- 99.9% uptime guarantee
- Manager for cache custom built
- Hostinger gives public information on its servers’ performance unlike other providers. This includes uptime data over the last 24 hours and for the previous week and months.
Server uptime refers to the amount of time that a server is online and fully functional. You want to keep your server uptime as high as possible. Even.1% downtime can mean 45 minutes per month. Hostinger’s availability can sometimes be a bit shaky. This is one reason why Hostinger’s prices are so low.
In this case – with the numbers being as low as 99.3% at times – you can experience even 10 minutes of downtime per day. It’s not good. Hostinger Logo
Features
382 ms for Fast Load Time
A website user should have an easy experience using the site.
You may have ever tried opening a web site only to be stuck for what seems like an eternity waiting for it to load.
We all have. Hostinger Logo
You likely didn’t stay for very long. It is a sign that 30% or more of website visitors will abandon a site that takes longer than 3 seconds to load.
Hostinger boasts servers in Europe (UK), Asia (USA), and Europe (Europe). Hostinger claims that each server is connected to a 1000Mbps connection which guarantees stable loading times.
How did they perform in our tests
Hostinger had an average page load time of 382ms, making them one of our top 10 fastest hosts.
30-Day Money-Back Guarantee
Hostinger offers many different payment options including Visa/Mastercard/PayPal, Mastercard/Debit, Discover, Bitcoin, Maestro and American Express.
They also offer a 30-day money-back guarantee. They offer a 30-day money-back guarantee if they don’t perform as expected.
Hostinger’s Policy on Refunds states that not every product is refundable. We will save the cons section details below. Hostinger Logo
Multilingual Customer Support
Web hosts can be saved or destroyed by customer support.
You could lose a lot of sales if your website goes down and you are unable to contact a customer service representative immediately.
Hostinger doesn’t disappoint. The company offers a multilingual customer support team, live chat, and they integrated Intercom as their main support system.
Live chat is only accessible if you’re logged into a Hostinger account, though. We’re glad that Hostinger offers live chat, but it would make more sense if they offered it to everyone.
It is very easy to access the live chat. After logging in, you will see an icon at the bottom of the page.
We asked some technical queries and were provided with detailed replies, supported by links from the customer service rep.
It took some time to get the answers (an average of 30 minutes wait …).).
Hostinger also has an extensive knowledge base. It contains articles that are both brief and comprehensive. Here you will find guides, information, as well as answers to your own questions. There are also tutorials, including images and animated gifs.
Searches for articles can be made or users can choose from three categories within the knowledge base.
- Website
- Domains
- General Hostinger Logo
Free Domain Name and Website Builder
Hostinger comes with a website builder for free (although some of the more popular ones are better). This is included in any plan that you select. There are many templates available.
Once you’ve chosen a template, you can customize everything on your pages using the Hostinger website builder.
The website builder is not the only option. Premium and Business web hosting plans also include free domain names, which can save you some money over time.
If you require multiple domains, you will need to pay more (starting at $8.99/year). Hostinger Logo
Simple to use interface
Hostinger offers a modern, easy-to-use interface where you can find everything you need in one location.
This allows you to track logins, update billing information and monitor your emails from your dashboard.
Although the control panel isn’t a traditional cPanel layout, large icons make it easy to locate what you need when you need it.
Although cPanel is not for everyone, it’s great for newbies who need to get a website online. Hostinger Logo
Unlimited Features with Premium and Business Plans
Signing up for one of our top Hostinger Plans will grant you unlimited access to your email accounts.
You can manage your accounts right from your control panel.
You can create autoresponders, disable accounts or forward emails to customers’ domains.
Bandwidth and databases are unlimited for most plans, the exception being the “Single Web Hosting” plan.
You’ll have 10 GB disk space and 100 GB internet bandwidth with the latter.
These Pricing Strategies are Still In-Line with Industry Standards, but Affordable
Many web hosting companies promote their prices in a false light. Hostinger is one such company, but they are much more transparent than others.
Hostinger will need to be committed for 48 months to receive the $1.39 per-month deal for Single Shared Hosting. After that period, the renewal cost for hosting will go up to $2.99 per month.
If you are willing to sign up for the same webhost for four years, it is an incredible deal. This could be a great way to save money compared with other hosts.
A low price usually means some compromises have been made in quality, but in Hostinger’s case, the service they offer is actually quite good compared with most web hosting service providers Cons of Using Hostinger There’s a lot to love about Hostinger’s loading speeds, support quality, and features.
Hostinger is not a perfect web host. You have to figure out which flaws will be acceptable and which ones will make you unhappy.
Here are some things you might not like about Hostinger.
Inconsistent uptime 99.74% (They had three poor months of uptime).
When choosing a webhost, uptime should be the first thing you look at.
Hostinger’s uptime average was 99.74%, with less than 22 hours of downtime. This is an average over the last one year. This is pretty terrible!
We discovered that the 14-hour-long outage in September 2020 was responsible for Hostinger’s poor uptime. Hostinger’s overall uptime would be 99.99%, and Hostinger’s speed 361 ms if this is excluded.
Hostinger average uptime
- July 2021: 100 %
- June 2021: 100%
- May 2021: 100%
- April 2021: 99.93%
- March 2021 – 100%
- February 2021: 100%
- January 2021: 99.99%
- December 2020: 99.32%
- November 2020: 99.89%
- October 2020: 99.94%
- September 2020: 97.89%
- August 2020: 99.98% Hostinger Logo
No Traditional cPanel
Most hosting services use a traditional control panel, like cPanel.
Hostinger has created its own control panel – new users might find this easier to use than a traditional control panel. The dashboard may not suit you if your are used to cPanel.
Advanced users might not enjoy this part. Hostinger Logo
Non-standard payment terms
Hostinger’s Refund Policies reveals that there are some exceptions to the money-back guarantee.
What’s refundable under standard terms:
- Hosting (all plans except the first payment after a Free Trial)
- Domain Transfers (.eu transactions) are an exception. EURid charges a non-refundable transfer fee. If the transfer fails, the customer must restart the process and pay the transferred fee again. (.es transfers cannot be refunded.
- SSL Certificates Hostinger Logo
What’s not refundable:
- Redemption fees and domain renewals as well as privacy protection are non-refundable. Most new domain name registrations are only refundable if canceled and processed within four days of registration, not 30 days.
- Remember these exceptions before you move ahead.
Hostinger Pricing, Hosting Plans & Quick Facts
Here’s a quick overview about the Hostinger shared hosting plan:
Single Shared Shared Premium Shared Shared Plan Business Shared Program $1.39/month
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Quick Facts
- Domain: Not with a cheap plan.
- Signup is simple
- Money-Back: 30-Day Money-Back Guarantee
- Payment Methods
- Hidden Fees or Clauses. Redemption fees, renewals of domain names, and privacy protection cannot be refunded. Most new domain name registrations are only refundable if canceled and processed within four days of registration, not 30 days.
- Upsells: No upsells. Hostinger Logo
- Account activation – Quick activation
- Control Panel and Dashboard: Custom control panels hPanel.
- Installation of Apps or CMSs (WordPress Joomla etc. ) – One-click installation of most popular applications.
Do We Recommend Hostinger?
Yes. Hostinger Logo
Hostinger provides superb speed. Their uptime has been inconsistent over the past 12 month, but it has been generally strong, even excluding three months that performed below average.
The Single-Web hosting plan that is at the entry level doesn’t include unlimited perks, or any free features. Premium, Business, and Cloud Hosting plans have more to offer at very reasonable prices. Hostinger also offers a 30-day money-back guarantee if you’re unhappy with their service.
Additionally, if you have any questions, their customer service is available to help.
These plans are highly recommended by us.
Have you used Hostinger before? Leave a review. The good and the bad don’t really matter, so long as you’re helping our visitors.
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Frequently Asked Questions
What does Hostinger hPanel look like?
Hostinger went with a custom option instead of the cPanel or Plesk control panels. It’s called hPanel. It’s easy to use. Hostinger Logo
I can definitely see some influence from predecessors of this one. If you’ve used cPanel before, this will be both an upgrade, and you won’t be lost. Meanwhile, first-timers should not be scared either – every tool has an explanation in it.
Hostinger is committed as you can see from my experience. Hostinger keeps hPanel updated to make it more user-friendly and comfortable. It’s possible for it to change while you are using it. Don’t be alarmed.
hPanel will allow you to access file manager, install applications, check databases, add domains, as well as create email accounts. Every tool has a specific place in a very logical group. For instance, auto-installers (for WordPress and Joomla) are found under the Website section. They also offer options to import or move a website.
The only issue with hPanel is that it can get slow. Like, annoyingly slow.
It will be easy to use, as everything is loading at the speed light. The next day… It will be taking 10s of seconds to load each of the tools. This is a minor inconvenience that I have experienced occasionally, but it has never caused me any problems.
Altogether, hPanel is a good tool to manage your website. It’s easy to use and has all the necessary functionality. Hostinger Logo
Is it easy to install WordPress?
Hostinger makes WordPress installation easy. It’s easy to install WordPress using Hostinger. Just search for the WordPress icon, it will be the first one. Click on it. It is possible to set it up automatically with your initial hosting account.
If you need a second site or skipped the first one, then select WordPress. A window for installation will open.
Just fill out this form with your username and password, email, website title, and email.
Hostinger automatically selects the latest WordPress version and creates new databases by default. These settings can be modified if needed. Your website will be ready within a few minutes after you click the Install button.
After installing WordPress, Hostinger also adds a management area for it. To reach it, you can use the menu to the left (WordPress > Dashboard), or return to the main control panel window. Hostinger Logo
You’ll find lots of tools in this management area to manage your new site.
Force HTTPs allows you to check whether SSL is active or not and activate it if needed.
If your website has been modified and the cache is not visible, you can flush cache.
The maintenance mode tool makes your site unaccessible to other users. It is a great tool to have on hand when building websites.
Edit Website links to WordPress Admin panel.
Other tools allow you to manage WordPress updates, plugins, and backups.
Although it is an insignificant detail, it makes the user experience far better. What else is there in hPanel, you ask? Hostinger Logo
Can I add an email account with Hostinger?
Hostinger will allow you to create professional-looking email accounts. You get one account with the Single plan. All other plans can host up 100 mailboxes.
Hostinger webmail service is pretty functional – it uses SpamAssassin protection, and you can easily set up email forwarding as well as autoresponders.
You simply need to enter the mailbox name and password and then click on Create.
Once done, your new mailbox will appear under the Manage E-mail Accounts tab.
Click on the blue button to reach your actual mailbox.
It is clean and easy to use, as can be seen. Although the mailbox is basic, it’s still superior to what many other providers offer for free.
It is suitable for small businesses as well as individuals.
A separate email server is better for large email marketing campaigns. That would guarantee good deliverability.
All in all, Hostinger is easy to use. As you saw, the interface is nice and modern, you can reach all the tools easily, and everything works just fine. Hostinger Logo
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